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Working Knowledge: How Organizations Manage What They Know



Author: Davenport, Thomas H. / Prusak, Lawrence

Publisher: Harvard Business School Press

Format: Adobe PDF

Content Language: English

eBook ISBN: 9781578513031

Print ISBN: 9780875846552

Size: 1,031 KB

Pages: 224

Publication Date: 2001-03-21

Category:
Business & Economics > Management > General

Compatible Software:
Adobe Digital EditionsAdobe Digital Editions
Bluefire ReaderBluefire Reader
Aldiko Book ReaderAldiko Book Reader

Territorial Restrictions:
Available Worldwide

Digital Rights:
Encryption: Adobe DRM
Max Downloads: 4
Copy Count: Disabled
Copy Interval (Days): Unlimited
Print Count: Disabled
Print Interval (Days): Unlimited
Read Aloud: Enabled

$23.36

Working Knowledge: How Organizations Manage What They Know
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DESCRIPTION
This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.


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